Need help? We’ve got you covered.


If you’re a customer and you need help with anything at all here are two ways to reach us

1. For the fastest reply, please submit an email to

Our support team is in-house and 100% U.S. based …and using that email system helps make sure you don’t fall through the cracks.


2. Or you can call us at 859-963-3445. Our office hours are Monday through Thursday from 9-5, Eastern time.

In the event you get voice mail, please be sure to leave your email address as well as your call-back number.

The reason why is because your customer record is tied to your email address and we’ll be able to look you up in the system before we call you back …and therefore save you time.